De Hartjesdief, Vroente 9, 2390 Oostmalle
VAT number: BE 0777 358 196

Privacy 

In accordance with the new European privacy law, the General Data Protection Regulation, which has been in effect since May 25, 2018, we tell you on what grounds we collect and use data.

We need your information as soon as you purchase a product from De Hartjesdief, because this creates a contractual relationship. We use your data to process your order, delivery, any return and contact with our customer service.

We can also use your data if we have a legitimate interest. This is mainly to provide our customers with the best service and relates to contact with customer service, providing reviews, a customer satisfaction survey, visiting the website, using an account on our website, the newsletter and e-mail traffic, and possibly personal advice. , actions and promotions, social media.

In addition to the legitimate interest, there may also be a legal obligation to use your data, for example if fraud is suspected. Sometimes you have also given permission to use your data, such as when registering for a newsletter. This is all tracked.

Your data will only be passed on to other parties if this serves to provide you with better services. This concerns delivery services, suppliers, payment partners, parties that collect reviews or external parties that provide IT-related services to our online store.

The data management platforms, media and advertising agencies and research agencies come into the picture as soon as we show targeted advertisements, based on your interest in certain products.

The parties that receive access to your data from us may only use it to provide you with a service on behalf of De Hartjesdief. We never sell your data to third parties.

Your data is kept in various databases and is not kept longer than necessary. We delete inactive customer accounts after 7 years. We use this period because we must keep your payment details for 7 years in accordance with tax legislation. We can then use the data anonymously for internal analyses.

As a consumer you can always inspect your personal data, change it, delete it or limit its use. Please contact us at info@dehartjesdief.be